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Duties & responsibilities of Project Manager
- On time delivery is the primary objective.
- Seamless working ability.
- Ability to predict pit falls in their work sphere in advance and plan remedial action/alternate path.
- Should keep organisation's interests on top priority.
- Drafting and negotiating contracts with architects, vendors, contractors and other consultants.
- Securing building permits and licenses in compliance with building and safety codes from government authorities.
- Leading and managing a team of engineers and supervisors for construction projects.
- Having his /her own network for identifying and recruiting labour and civil teams for the projects.
- Creating bar charts to plan the construction.
- Indepth knowledge of CAD software.
- Ability to provide BOQs for projects.
- Carrying out risk assessment
Key skills for Project Manager
- Organisational skills
- Analytical skills
- Well developed interpersonal skills
- Numeracy skills
- Commercial awareness
- Communication skills
- Team working skills
- Ability to motivate people
- Management and leadership skills
Customer Relations Executive
Duties & responsibilities of Customer Relations Executive
- Answering calls professionally to provide information about products and services
- Obtaining details of complaints
- Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions are taken on customers' requests.
- Referring unresolved customer grievances or special requests to designated departments for further investigation
Key skills for Customer Relations Executive
- Good communications skills
- Excellent command on written and spoken English
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure